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Welcome to our "Customer Reviews" page!
Here, you’ll find honest feedback from our valued customers, sharing their experiences with Rentrip dealers and products. Their reviews, insights, and ratings provide valuable perspectives to help guide your decisions.
We believe in transparency and encourage you to read through the reviews to make an informed decision. If you’ve already experienced our offerings, feel free to add your own review and help others in their journey!
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Tapas - Rented Bike in Mumbai
1 / 5
I booked a bike from Mumbai Andheri using Rentrip, and the experience was terrible. First, they asked for a security deposit. The bike was in awful condition, and we recorded a video. The chain fell off twice because the bikes aren’t maintained. We checked 20-30 bikes, all in similar condition. Since we had already paid, we had to take one. When we returned it, the vendor’s staff claimed the bike was fine and refused to return the deposit. It’s been a week, and Rentrip’s customer support has been useless. My advice: don’t book a bike through Rentrip.
Date Published: 20/09/2024
FZS V2
1 / 5
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Tapas - Rented Bike in Mumbai
1 / 5
I booked a bike from Mumbai Andheri using Rentrip, and the experience was terrible. First, they asked for a security deposit. The bike was in awful condition, and we recorded a video. The chain fell off twice because the bikes aren’t maintained. We checked 20-30 bikes, all in similar condition. Since we had already paid, we had to take one. When we returned it, the vendor’s staff claimed the bike was fine and refused to return the deposit. It’s been a week, and Rentrip’s customer support has been useless. My advice: don’t book a bike through Rentrip.
Date Published: 20/09/2024
FZS V2
1 / 5
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Tapas - Rented Bike in Mumbai
1 / 5
I booked a bike from Mumbai Andheri using Rentrip, and the experience was terrible. First, they asked for a security deposit. The bike was in awful condition, and we recorded a video. The chain fell off twice because the bikes aren’t maintained. We checked 20-30 bikes, all in similar condition. Since we had already paid, we had to take one. When we returned it, the vendor’s staff claimed the bike was fine and refused to return the deposit. It’s been a week, and Rentrip’s customer support has been useless. My advice: don’t book a bike through Rentrip.
Date Published: 20/09/2024
FZS V2
1 / 5
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Tapas - Rented Bike in Mumbai
1 / 5
I booked a bike from Mumbai Andheri using Rentrip, and the experience was terrible. First, they asked for a security deposit. The bike was in awful condition, and we recorded a video. The chain fell off twice because the bikes aren’t maintained. We checked 20-30 bikes, all in similar condition. Since we had already paid, we had to take one. When we returned it, the vendor’s staff claimed the bike was fine and refused to return the deposit. It’s been a week, and Rentrip’s customer support has been useless. My advice: don’t book a bike through Rentrip.
Date Published: 20/09/2024
FZS V2
1 / 5
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Harisankar - Rented Bike in Chennai
1 / 5
They Gave me Other Model Bike and that bike Condition was very worst and millage was just 25kmph; I hate this Before Booking Confirm that dealer is giving the same model bike or not
Date Published: 29/11/2024
Splendor Pro
1 / 5
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Tapas - Rented Bike in Mumbai
1 / 5
I booked a bike from Mumbai Andheri using Rentrip, and the experience was terrible. First, they asked for a security deposit. The bike was in awful condition, and we recorded a video. The chain fell off twice because the bikes aren’t maintained. We checked 20-30 bikes, all in similar condition. Since we had already paid, we had to take one. When we returned it, the vendor’s staff claimed the bike was fine and refused to return the deposit. It’s been a week, and Rentrip’s customer support has been useless. My advice: don’t book a bike through Rentrip.
Date Published: 20/09/2024
FZS V2
1 / 5
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Thanigachalam - Rented Bike in Chennai
1 / 5
Date Published: 09/11/2024
CB Hornet 160R
1 / 5
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Rushabh kumar kasture - Rented Bike in Chennai
1 / 5
Vendor was given my deposit. So please whenever you will rented the bike please don't give them the deposit amount
Date Published: 19/09/2024
Activa 6G Deluxe
1 / 5
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sagar lodhi - Rented Bike in Indore
1 / 5
Date Published: 04/10/2024
1 / 5
Sport
1 / 5
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BHARGAV - Rented Bike in Mumbai
1 / 5
Bike was not well serviced. After running 60-70 km, some unwanted sond came. At a time of returning his bike he was not present so I dropped his bike at his place as mentioned. & He communicat on call that I'll return deposit after checking bike and he promised that he will deduct washing charges around 200 and return remaining deposit fully around 4800 rupee. Till 6-8 days he will not pick up my call and just communicate on WhatsApp only. After 8-10 day, he picked my call and at a time he will return 3000 rupee on phone pay. After he confirm that he will return remaining money shortly but I didn't get it till now. I try to call & message on WhatsApp but he block my number. So, rentrip please take responsibility of your customer & vendor deal be
Date Published: 20/10/2024
1 / 5
Hunter 350
1 / 5
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BAIJU NADUMURI VELAYUDHAN - Rented Bike in Bhopal
1 / 5
This is pure cheating. Though I've booked for a scooter, the agency denied me the scooter saying it is not available. I had to make some other arrangements for my riding needs. Advance amount is also gone.
Date Published: 04/09/2024
1 / 5
Jupiter
1 / 5
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Shibu Dhall - Rented Bike in Delhi
1 / 5
The scooty was in very bad condition and i have to change its side springs for 7 to 8 times also the back tyre was completely damaged and tgere was a big hole in that which made it puncture and after few hours of pickup its started to wobble repeatedly it was a scary part pathetic pathetic experiemce even the spark plug was loose i had to change it and when i told to owner he told me why you were driving in water is this serious just sparkle of water even cant handle this scooty fuck servicces and fuck veichle
Date Published: 06/09/2024
1 / 5
Maestro
1 / 5
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Daiwik Sharma - Rented Bike in Gurgaon
1 / 5
Vehicle in very bad condition, the head light is so dim it is as good as no headlight, vehicle stops anywhere and does not start very easily, indicators don't work. I used the vehicle for a day and the acceleration wire broke for some reason..... very old vehicle. I was about to get into an accident because of the vehicle 3-4 times in a day. I told the dealer not to put give this kind of vehicle on rent. Don't take this vehicle
Date Published: 26/08/2024
1 / 5
Gusto
1 / 5
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alishetti varun kumar - Rented Bike in Chennai
1 / 5
waste and worriest app and customer care support also fake
Date Published: 01/09/2024
1 / 5
Apache 160 4V
1 / 5
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Sounak Mandal - Rented Bike in Bhubaneswar
1 / 5
Fraud. The Bike was faulty. Very bad service. and bad behavior by owner.
Date Published: 26/08/2024
Reply from the Dealer 4 months ago
Just commenting and giving bad reviews for not getting discounts. We have new bike and gets service every month and we have very limited earnings per booking, so we don’t have discount and dealer end, may be you get discount from Rentrip during booking.1 / 5
Glamour
1 / 5
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Sounak Mandal - Rented Bike in Bhubaneswar
1 / 5
I got a faulty bike.. For that issues.. I had to spent 550 rupees more from myself. My entire trip got ruined. I had to literally drag the bike for almost 1.5 km to a garage for repairing. The battery is literally dead!!! So no self start.. Even the kick start was not working!!! The owners were rude... They even charged us extra 250 rupees.. As we have exceeded the limit!?!? Ok.. Rules are rules.. I get it. Then what about the inconveniences.. That we had faced!!!! They kept saying that This was our responsibility to check before take the bike!! IS THIS EVEN LOGICAL!! What would have I done at the morning!!?? Bring a mechanic to check the bike ??? This is absolutely shit service they are providing.
Date Published: 26/08/2024
Reply from the Dealer 4 months ago
Thank you for taking service from us and take the pain to write feedback. You have rated badly multiple times and I understand your intention.We have served 50+ customer but giving service to you is bit challenging and different.From initial moment you met, you ask for discount and check each and every part of bike for atleast half an hour. After satisfaction you take the bike. You ride the bike more than daily limit(150km), we calculate the extra charge transparently.You are not interested to pay and build a story that bike is faulty. When asked what is the fault, what you have repaired, is there any reciept, you don’t have any answers or neither you called when you find the problem. That time you said 200 rupees, here you mentioned 550. Which show your intention and authenticity.We try our best to share the norms of booking as well as we don’t have scope for discounts as we have limited earnings from booking.1 / 5
Glamour
1 / 5
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Rambali rajbhar - Rented Bike in Kolkata
1 / 5
Very bad service
Date Published: 25/08/2024
1 / 5
Dio
1 / 5
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Athul Prakash - Rented Bike in Mumbai
1 / 5
Horrible experience with the cops after renting a bike that wasn't registered for commercial use. Is this what rentrip is up to?
Date Published: 21/08/2024
Unicorn
1 / 5
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S SANJAI - Rented Bike in Mumbai
1 / 5
Worst
Date Published: 20/08/2024
Activa 6G H-Smart
1 / 5
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aakash tamrakar - Rented Bike in Mumbai
1 / 5
i had booked access scooty but they give me activa 6g, i paid extra 100 rs for a extra helment but the helmet condition was very bad and had bad smell , i deposited 2000 rs, i agreed that i has the challan of rs 1500 even 500 rs is not returend by the company. overall the feedback is not good.
Date Published: 28/08/2024
1 / 5
Access 125 2021
1 / 5
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